The Cheyenne Mountain Zoo family is celebrating the long life of the eldest member of the Zoo’s reticulated giraffe herd, Riyadh, today. Since her birth at CMZoo in 1990, she made countless connections with guests, members and fans, who would delight at her small-but-mighty personality and regal nature.

As she grew older, Riyadh began showing normal signs of aging, including dealing with arthritis. Over the last several months, she responded well to medications and seemed to be comfortable. But yesterday, her keepers noticed she wasn’t bearing weight on her hind right leg. With the CMZoo vet team, they made the difficult decision to humanely euthanize Riyadh, as her treatments were no longer providing enough relief for her to continue having a comfortable quality of life.

“Despite the fact that we’ve been mentally preparing for this time to come, it’s still sad to say goodbye,” said Rachael Hahn, animal keeper for giraffe and Riyadh’s primary trainer. “This was the right decision for her, and I’m so glad she was able to spend her last day in the beautiful Colorado sunshine.”

Riyadh was loved for her small stature and confident personality. She was much shorter than the majority of the herd, and was often mistaken for a calf.

“People really fell in love with her because she was easy to tell apart from the rest of the herd,” said Amy Schilz, senior lead keeper for giraffe. “Those who didn’t know her sometimes thought she was a baby, and she would benefit by getting extra lettuce from guests who wanted to feed ‘the little one.'”

“She was also one of our giraffe that was more willing to let guests give her scratches on her neck, which was a special experience that not every giraffe will allow,” said Diana Miller, senior animal keeper for giraffe. “For some reason, she was hesitant to let keepers touch her neck, but she didn’t mind at all when guests would pet her.”

Her shorter legs made her easy to identify in the herd, but didn’t impact her confidence if she was ever nudged by a larger herd mate.

“She was hilarious to watch interact with the other giraffe because of how tenacious she was,” said Hahn. “She could get whatever she wanted, despite her size. Most of our giraffe get out of the way when Mahali, who’s one of our tallest giraffe, comes around. But not Riyadh! She would push him around to get the best browse or whatever she wanted. All of the other giraffe got out of the way for Riyadh.”

The keepers describe Riyadh as having a “regal” way about her – so much that they had nicknamed her “Princess Ri.”

Riyadh helped the newest herd member, 2-year-old Panya, settle in to the herd, spending nights with Panya in a stall separate from the herd while Panya, who has a shy demeanor, adjusted to her new surroundings.

“Panya and Riyadh developed a strong bond,” said Miller. “It seemed like they found a soulmate in each other, since they’re both smaller in stature.”

Riyadh, pictured here in Sept. 2019 sharing the side yard with Viv, was known for her small stature and unique markings

Throughout her life at CMZoo, Riyadh contributed to her species as a well-loved animal ambassador and through her individual reproductive contributions. Riyadh gave birth to eight healthy calves, leaving a legacy of six healthy grandcalves and one healthy great-grandcalf. Two of Riyadh’s daughters, 19-year-old female giraffe, Twiga, and 22-year-old female, Muziki, are still members of the herd at CMZoo.

Riyadh participated in voluntary training that allowed our vets and staff to help giraffe in human care and in the wild. All giraffe in our herd can choose to participate in trainings that allow vet staff to perform research on hoof care and even build a life-saving plasma bank.

“Riyadh was a little difficult to train in the beginning,” said Schilz. “She would outsmart me on every maneuver! Once we figured out a way to give her full control over everything that was happening, we started to make headway. She learned to touch a target stick, which was our cue that we could touch her hooves or do some other contact that we needed. If she gave us ‘permission’ by using the target stick, we were good. But she could still throw out a stern ‘side-eye’ look, if she didn’t approve of something we were doing.”

Once Riyadh and her keepers figured out the key for her training, she became a training superstar. She was often the giraffe that helped teach other giraffe professionals from around the world how to train during CMZoo’s annual Giraffe Care Workshop. Since she was smaller, she was less intimidating for participants to work with, and she was solid in responding to cues, even for those who didn’t have a relationship with her or have as much experience with training giraffe.

“Even as her primary trainer, she taught me so much about training and caring for giraffe,” said Hahn. “She was just so smart! She was super special.”

She also helped to pioneer groundbreaking care for our herd, as she was one of the first to voluntarily accept shoes on her hooves as a treatment for her arthritis. She also voluntarily allowed a veterinary ophthalmologist to take her eye pressure readings using a puff of air (non-contact tonometry) – something many humans have trouble tolerating.

In the past 30 years, there has been an estimated 50 percent decline in wild reticulated giraffe populations. Giraffe Conservation Foundation estimates only 15,780 reticulated giraffe remain in the wild.

Riyadh’s role as an ambassador for her species helped countless CMZoo guests fall in love with giraffe, inspiring them to take action to protect her wild relatives. CMZoo has partnered with the Giraffe Conservation Foundation to support conservation efforts. One recent example is Operation Twiga, a giraffe translocation project in Uganda, Africa. The Zoo’s visitors and members contribute significantly to those efforts through Quarters for Conservation, a program by which 75¢ of every Zoo admission is allocated to conservation. Annually, Quarters for Conservation raises half a million dollars for conservation partners around the world.

Children’s Hospital Colorado, our year-round sponsor, offers helpful guidance for helping children cope with stress and anxiety related to the ‘new normal’ of life during the coronavirus pandemic. In addition to a recent blog, they will be hosting a virtual talk on the topic, just for members and fans of Cheyenne Mountain Zoo, on Friday, May 8. (See all the details on the talk at the end of this article.)

Similarly, Cheyenne Mountain Zoo’s animal care department has found ways to help the animals in their care stay engaged and healthy, despite the changes in their daily lives.

“We’re working to help them feel as little interruption to their normal routines as possible,” said Jeff Halter, vice president of animal care. “Our animals are participating in training, husbandry behaviors, enrichment activities and daily interactions with their keepers. Through our Abnormally Normal series on social media, they’re participating in keeper talks and demonstrations. But, we can tell they know there’s something important missing from their normal lives: our guests and members.”

In May 2019, more than 80,000 people visited Cheyenne Mountain Zoo. Going from an average of 2,500 visitors per day to none has been an adjustment for everyone – including most of the animals. We told you last month about how the great apes of Primate World have shown us they miss guests, and they’re not the only ones.

The African elephants have noticed a difference in their routines, too. The elephant herd of six females usually stays in groups of two or sometimes three in various areas of the yard and barn. One of those groups is Missy and LouLou.

“When we first closed, the elephants were used to their regularly scheduled feeding experience with guests, which always takes place right after the elephant demonstration,” said Stacey Smith, elephant and rhino keeper in Encounter Africa. “LouLou would see Missy going to the demo yard, so LouLou would head over to the elephant ‘snack time’ area in anticipation of her time with guests. After completing Missy’s training, we keepers would call for LouLou for her time to train in the demo yard. This only happened a few times, but LouLou would hesitate at the ‘snack time’ area, seemingly disappointed that there wasn’t a line of guests waiting to give her attention and treats.”

Keepers have been getting creative with ways to keep the animals in their care mentally and physically enriched. To replace keeper talks, giraffe keepers say they’re doing more frequent training and providing more enrichment items. The elephants are continuing daily training and foot care in the demonstration yards, and recently enjoyed a whole watermelon each for Easter. Last week, the elephants got special tree trunks and a mud wallow, which they thoroughly enjoyed in a light spring rain.

“Since we’ve been closed almost six weeks now, they’re getting more used to this new routine and not having those 30-minute snack times with guests,” said Smith. “We don’t offer those snack time experiences in the winter, either, so it’s not entirely new for the elephants. We’ve been providing extra enrichment and training so they’re staying engaged, but I’m sure they’ll be excited to get that time back with people once we reopen.”

However, not all animals seem to notice a lack of guest interactions in their daily lives. Keepers say the CMZoo pack of seven Mexican wolves, for example, isn’t experiencing much out of the ordinary. The wolf pack, unlike most animals at CMZoo, doesn’t participate in training or interact with guests. The wolf exhibit is expansive and the guest viewing area has one-way glass, so the wolves don’t see as much of our guests than most other animals. They are intentionally kept as wild as possible because the hope is that their future offspring could be released to supplement the endangered species in the wild.

Most members of CMZoo’s reticulated giraffe herd of 16 seem to miss guests and get particularly interested in the staff who visit them – with or without lettuce. The giraffe boardwalk in African Rift Valley puts giraffe and guests face-to-face during daily lettuce feeding opportunities, so most of the giraffe are used to interacting with large numbers of people.

One member of the CMZoo giraffe herd may be benefitting from the quiet time, though. Panya, a 2-year-old reticulated giraffe who joined the CMZoo herd in September, recently started spending time with the full herd after slowly meeting various members over the winter.

“Panya has been shyer than a lot of our herd members,” said Kayla Ringuette, African Rift Valley keeper who works closely with Panya. “Because of the closure, we’ve been able to help Panya gain confidence in the big yard more quickly than we might have been able to with guests, because she has been pretty hesitant in the past.”

Panya began her introductions to the herd in the barn, over the winter. She started going outside in mid-April with some of the herd and later in the month with the whole herd.

“While the majority of our herd definitely misses guests, this time has allowed Panya to get really comfortable with the yard and the herd, which could have been intimidating for her with large numbers of people,” Ringuette said. “When we reopen she’ll be confident in the yard with the herd, and she’ll be ready to meet our awesome herd fans. If there is a silver lining, it’s that Panya got this extra time she’s using to adjust. She’s doing so well.”

Animals can be an inspiration during difficult times, showing us how they adapt to changes and show resilience through challenges. We’re working to continue fostering connections between our members and guests and the animals they love.

The Zoo is embracing its role as a community resource, even while we can’t invite our community inside our gates. Through online activity videos, keeper talks, animal demonstrations and moments of #CMZooZen, our team continues to reach our fans and inspire a love for animals and the natural world. CMZoo’s social media platforms are buzzing with our timely series called Abnormally Normal.

Although we’re temporarily closed, we’re permanently committed to caring for our animals and keeping you connected to our mission, our animals and the natural world. It’s definitely an abnormal time in the world, but we’re providing special glimpses at how normal things are at the Zoo. Follow our Abnormally Normal Video Series on Facebook and YouTube! As always, our guests are enjoying the giraffe herd remotely, using our two live streaming Giraffe Cams overlooking the outdoor yard.

In effort to serve as a continued resource for children and families during these uncertain times, Children’s Hospital Colorado is hosting a live webinar on Friday, May 8 at 12 p.m. MT. Dr. Jessica Hawks, clinical child and adolescent psychologist at Children’s Hospital Colorado, will be presenting on the topic of COVID-19 and Mental Health. Dr. Hawks will describe unique challenges children, teens and parents are facing during the COVID-19 crisis, how parents can talk to their kids about COVID-19, warning signs that a child or teen may be experiencing mental health concerns, and how children, teens and parents can best cope during this difficult time. Time will be reserved for Q&A to address any specific questions families may have regarding this topic. Click this link on Friday, May 8, 2020 at 12 p.m. to join the live webinar on Zoom, hosted by Children’s Hospital Colorado: https://ucdenver.zoom.us/j/95899621728.

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For giraffe, hoof health is vital to overall health. As the zoo profession evolves to further embrace animal husbandry training, and new veterinary technologies allow for better diagnostics, Cheyenne Mountain Zoo is working to improve the future of giraffe care.

“Horses have been domesticated for thousands of years, and the mantra has been ‘no hoof, no horse,’ meaning the overall health of a horse is connected to the health of its hooves. More and more, we’re embracing that for giraffe,” said Dr. Liza Dadone, vice president of mission and programs at CMZoo. “We don’t yet have all the answers, but we have seen that hoof overgrowth changes how the foot supports the weight of a one-ton body. When an animal distributes that much weight differently because of hoof overgrowth, it can have a huge impact on their joints, ligaments and bones.”

Giraffe hooves grow continuously throughout a giraffe’s life. Ongoing hoof maintenance can help prevent issues commonly associated with hoof overgrowth, like lameness and early onset arthritis. Training giraffe to voluntarily participate in hoof maintenance makes preventive care possible, hopefully avoiding these ailments for future generations of giraffe.

Because it’s such an integral part of CMZoo’s work today, some may be surprised to learn that giraffe hoof care is still in its pioneering phase.

“Before our training program started in 2013, we had limited options for managing hoof overgrowth,” said Dr. Dadone. “We also didn’t fully understand what a ‘normal’ giraffe hoof should look like, because we didn’t have consistent access to the underside of the hoof. Training giraffe to participate in their health care has been a total game changer in the level of care we can provide.”

In the last ten years, CMZoo’s Zoo-wide training programs have flourished. The giraffe care team has been recognized nationally for its training success. In just two years, the giraffe care team, led by Animal Care Manager, Jason Bredahl, and Lead Giraffe Keeper, Amy Schilz, developed safety and training protocols and trained the entire herd of giraffe for front foot hoof trims and x-rays.

“It was unheard of,” said Dr. Dadone. “The giraffe were way smarter than we had given them credit for, and this training gave us opportunities to provide ongoing care without anesthesia.”
Hoof care training techniques include asking the animal to voluntarily approach the team, then lift, position and hold its foot so staff can access it safely.

When working around the feet of a 17-foot-tall, one-ton animal, human safety is crucial. The team developed co-working communication that allows one person to train and keep the giraffe’s attention while the other person performs a hoof trim (or other necessary hoof work). Staff learned which kinds of barriers would best protect them and provide adequate access while working safely around giraffe feet. They also studied behaviors in the giraffe so they could recognize when a giraffe might need a break from hoof work.
Zoo campers fingerpainting
Once the herd trained to receive x-rays, the care team found that arthritis, ligament injuries, bone damage, and sometimes fractures were present at a rate they weren’t expecting. This discovery led the team to establish a program that included routine front foot x-rays, thermography, visual assessments and monthly hoof trims.

“We can more accurately diagnose and manage giraffe foot health with less invasive procedures, thanks to training,” said Dr. Dadone. “Now that we know giraffe are prone to these issues, we prioritize training of animals from an early age. The goal is that every giraffe, from one year of age, can have its front feet handled and can receive baseline x-rays. The hope is that we can help the next generation of giraffe avoid some of the issues our older giraffe might be experiencing.”

Young giraffe, like Viv, born at CMZoo in July 2019, start training to participate in their care from an early age. Nearly 8-month-old Viv already participates in prerequisite training that will lead to hoof care training. Her keepers say she is shift-trained, which means she will voluntarily move to another area of the barn or outdoor yard when asked. Viv also shifts into ‘the chute,’ which is a narrow part of the indoor barn that some giraffe move through to receive hoof care and other care.

She participates in target training, as well, which means she will touch her nose to a target held by her trainers. For hoof care or x-ray training, target training helps trainers communicate the very specific location the animal is being asked to move to. Likewise, the target helps animals understand what’s being asked of them.

Viv’s keepers have taught her a ‘back up’ command, which helps Viv get into position for hoof care, among other things. They recently started training Viv to get comfortable with being touched, beginning with her shoulders. Once she’s comfortable with being touched on the shoulders, they will continue progress to eventually touch her hooves, which will get Viv even closer to receiving ongoing hoof care.

As CMZoo’s giraffe care team continues finding new ways to improve the health of animals in their care, they learn from and share best practices with the wider giraffe care community. They do this by attending conferences, hosting CMZoo’s annual giraffe care workshops, and through studies, programs and partnerships with Equine Lameness Prevention Organization, Colorado State University Veterinary Teaching Hospital, Giraffe Conservation Foundation and more.

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In October and November 2019, Cheyenne Mountain Zoo joined Giraffe Conservation Foundation, Colorado State University Veterinary Teaching School and other worldwide partners to support Uganda Wildlife Authority in establishing a new population of critically endangered Nubian giraffe.

CMZoo VP of Mission and Programs, Dr. Liza Dadone, traveled to Uganda to assist with the reintroduction of 15 giraffe to an historic habitat where they haven’t existed in nearly 25 years. Dr. Dadone assisted with research and anesthesia, and provided care for the giraffe during the translocation from Murchison Falls National Park to Pian Upe Wildlife Reserve.

“The reintroduction of this founding population of Nubian giraffe to Pian Upe is important because the established population in Murchison Falls is facing threats due to oil exploration, road development for drilling vehicles and other human impact issues, like snaring,” said Dr. Dadone. “The population is also dealing with a skin disease, which we have been studying and were able to do additional research on while we were there for the translocation.”

Uganda Wildlife Authority protects and monitors the Nubian giraffe in Murchison Falls National Park. When oil was recently discovered in the park and construction to support drilling began, Dr. Robert Aruho, Uganda Wildlife Authority senior wildlife veterinarian, coordinated with partners to lead the effort to establish the population in Pian Upe, a protected wildlife reserve.

Uganda Wildlife Authority identified giraffe from the population in Murchison Falls National Park that were ideal for establishing the new population. The giraffe would need to be young and healthy, but old enough that they weren’t dependent on their mothers’ milk.

After identifying key members of the population, the team went into the park to capture them. The process involves locating the giraffe, administering anesthesia, reversing the anesthesia, doing a quick health assessment, collecting blood and flies from the giraffe, and then fixing guiding ropes and a harness to the giraffe. All of this happens within a few minutes.

“Members of the team have to be quick once the giraffe is down, because it’s dangerous for the giraffe to be under anesthesia for very long,” said Dr. Dadone. “While a few members of the team hold the giraffe, others apply a blindfold and put cotton in the giraffe’s ears to minimize stimulation and keep the giraffe as calm as possible. At the same time, we administer the anesthesia reversal; take blood, fecal and skin samples; and document other measurements that we use to advance care for giraffe in the wild and in human care.”

Dr. Dadone and Dr. Matt Johnston, from Colorado State University Veterinary Teaching School, are part of a team studying a skin disease found in wild giraffe. They also expanded their ongoing studies of field anesthesia, which will be shared with organizations internationally. The anesthesia research continues to make field immobilizations safer for giraffe.

Once the giraffe wakes up from anesthesia, it is guided by ropes onto a trailer and transported to a boma – a temporary holding paddock where the giraffe are monitored and prepared for their trip to Pian Upe.

“While they’re in the boma, we’re bringing in additional giraffe to transport and are monitoring their health before the trip,” said Dr. Dadone. “The time in the boma also gives the giraffe an opportunity to bond. They’re social animals and the trip can be less stressful for a group of giraffe rather than an individual.”

One of the giraffe selected to establish the Pian Upe population is a young male named Mr. Kevin, who the team quickly realized could make an ideal founding father.

“Mr. Kevin is one of the largest males in the founding group,” said Dr. Dadone. “After a day in the boma, we saw him representing himself well with the females, so we’re optimistic he will be a great founding father for this new population.”

The trip from Murchison Falls National Park to Pian Upe Wildlife Reserve is about 300 miles. Because of flooding on portions of unpaved roads along the way, each of the three trips took between 12 and 16 hours.

“We experienced quite a bit of flooding along the way to Pian Upe,” said Dr. Dadone. “There were times the trailer got stuck in the mud, and we had to be towed out. The bright side was that some of the locals got more time to see the giraffe in the truck. Many people think giraffe are everywhere in Africa, but they’re not. Giraffe are locally extinct in seven countries, and a lot of local people have never seen them before, so in a way, this group of giraffe served as ambassadors for their species along the way, too.”

After the arduous travel, the giraffe were released, five at a time, into the protected Pian Upe Wildlife Reserve in Eastern Uganda.

“Watching the giraffe leave the trailer and run free into their new home was such a joyous moment,” said Dr. Dadone. “We’re hopeful this new population will thrive in their new home, providing Nubian giraffe another population and a better chance at survival.”

Having multiple populations of the same subspecies helps avoid what Dr. Dadone calls having, “all of your eggs in one basket.” Geographically diversifying populations means that if one location succumbs to disease or habitat destruction, the subspecies will live on in another region.

Our contribution to this effort is possible thanks to ongoing support from our CMZoo members, guests and donors. Through our Quarters for Conservation program, each ticket to the Zoo raises 75 cents to support wildlife conservation around the world. CMZoo guests and members contribute half a million dollars annually to critical conservation projects, like Operation Twiga, simply by visiting the Zoo.
 
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CMZoo year-round sponsor, Children’s Hospital Colorado, has created a guide to first-year doctor visits for human babies. Similarly, Cheyenne Mountain Zoo’s experience with our prolific giraffe breeding program, founded in 1954, gives us some great milestones for the first year of life for a giraffe calf. Let’s see how Viv, CMZoo’s giraffe calf born to Msitu in July 2019, compares to the average timelines.

The first day of a giraffe calf’s birth is full of important milestones. Within the first couple of hours after birth, the calf is expected to stand. It usually takes several very wobbly attempts before the calf is stable on those long legs. When calves are born, they drop about five feet from the birth canal to the floor. In human care, a birth stall usually has several inches of sand, hay or shavings on the ground to help cushion that fall. Once the calf has landed, it usually needs to ‘untangle’ its long legs and neck, and then can attempt to stand.

“Viv’s legs were wrapped up sort of like a pretzel when she landed, so it took her a few minutes to get them where they needed to be,” said Jason Bredahl, giraffe animal care manager. “Once she got those straightened out, she was the fastest calf we’ve ever seen take its first steps. She was up and walking within about 35 minutes of being born, and she really hasn’t slowed down since.”

Within the first three hours after birth, the calf is expected to nurse from its mother. It’s important for the calf to nurse within this window, because it ensures the newborn calf consumes the colostrum that contains important antibodies from its mother.

“Viv was on the slower side when it came to getting her first milk,” said Bredahl. “But, Msitu is a great mom, and she and Viv quickly bonded. Once they did, we saw her nursing a lot that first night and throughout the next few months.”

Normally, giraffe calves nurse for about four months without eating any solid foods, like leaves or grain. The average weaning period is anywhere from six months to a year. The baby usually starts investigating solid foods between two and three months of age.

Viv had other plans.

“We started noticing Viv nibbling on browse and being curious about crackers at about a month old,” said Bredahl. “She is still nursing, so she’s getting the nutrients she needs from mom, but at this point, her diet contains a lot of browse, alfalfa, grain and romaine lettuce from our guest feeding opportunities.”

Unless it’s medically necessary, CMZoo staff doesn’t intervene with animals’ births, and has found it’s beneficial to the mother/baby relationship to allow them uninterrupted time together to bond. Since Viv showed all the signs of being a strong calf, staff never took exact height or weight measurements.

On average, giraffe calves weigh between 100 and 200 pounds at birth, and measure about six feet tall.

“We guessed that she was about 200 pounds at birth and stood about six feet tall,” said Bredahl. “Since then, she’s growing and growing. As of the end of October, we estimate she’s about seven feet tall and over 300 pounds.”

The next big milestone for giraffe in care at CMZoo is to start training. Most giraffe calves born at CMZoo participate in behaviors, like shifting from one area to another, by following their mothers. This allows keepers to care for them by relying on training their mothers have received.

Not Viv.

“Viv has been a total firecracker from the very beginning, when she leap-frogged over her mom’s back as her mom was lying down only six hours after she was born,” said Bredahl. “She’s one of the most independent giraffe calves we’ve ever experienced, which is fantastic because she’s such a great ambassador for her species. She’s interested in guests, keepers and the rest of the herd. It also means she’s not necessarily interested in doing what her mom is doing. That makes shifting into the barn from the yard, or vice versa, or moving from one part of the barn to another an ‘adventure’ each day.”

Keepers rely on a calf’s interest in solid foods to train. The food is the positive reinforcement keepers need to encourage positive behaviors from an animal.

“In our experience, we usually start working with calves on trained behaviors at about four months,” said Bredahl. “Viv was a lot younger than that.”

Because Viv took interest in browse, alfalfa and other solid foods at such an early age, keepers started training with her at just a month old.

Keepers will continue working with Viv on her training, which is still largely focused on asking her to move from one location to another. Once she has mastered shifting behaviors, Viv will eventually graduate to more complicated training activities. Like her herd mates do now, she will later have the choice to participate in varieties of training that allow her to participate in her own health care.

“Our giraffe train to have their hooves trimmed and cared for, their blood drawn, their eyes examined, and of course they train to shift in and out of different areas of their yards and barn,” said Bredahl. “Khalid, our breeding bull, even trains to participate in giraffe ‘yoga,’ which helps him stretch and stay limber. Our giraffe training programs help us take great care of our herd. It also allows us to share what we learn and participate in research studies that benefit giraffe in human care and in the wild, around the world.”

(Try to) keep up with Viv and the 16-member CMZoo giraffe herd every day of the week in African Rift Valley at Cheyenne Mountain Zoo. No matter the weather, giraffe feeding opportunities are available to guests daily from 9 a.m. to 4 p.m., either on the outdoor boardwalk or inside the giraffe barn.
 
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We had a baby boom in 2019! From meerkat pups to mountain lion kittens to a giraffe calf and more, the seven species of babies are growing up fast. (Make sure you watch until the end to meet our latest addition: five meerkat pups!)