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ROCKY MOUNTAIN WILD NAMED #2 BEST ZOO EXHIBIT IN NORTH AMERICA – For the fourth consecutive year, Cheyenne Mountain Zoo has been voted one of the top ten zoos in North America in the USA TODAY 10Best Readers’ Choice Awards. This time, America’s mountain Zoo was recognized in two categories: #4 Best Zoo in North America (up from #6 in 2019) and #2 Best Zoo Exhibit in North America, for its Rocky Mountain Wild exhibit (up from #5 in 2019).

“This ranking means even more to us this year, with the difficult times the Zoo has been going through in 2020,” said Bob Chastain, President and CEO of Cheyenne Mountain Zoo. “Even though the Zoo was closed due to virus restrictions for nearly three months, and we currently have limited capacity and other precautions in place, our fans and members still rally around us. To have that kind of community and nationwide support really means a lot.”

The online contest was originally open for voting starting March 16, in the midst of a wave of COVID-19-related closures and stay-at-home orders around the country. Despite the fact that Cheyenne Mountain Zoo closed to the public on March 17, our fans still helped us climb high in the rankings, until voting was temporarily paused on March 24. When voting reopened June 14 through July 6, our fans and members rallied to boost us to the final rankings.

This is the second time that Cheyenne Mountain Zoo has been ranked as high as 4th Best Zoo in North America. The first time was in 2018.

Cheyenne Mountain Zoo aims to set itself apart by making every guest experience inspiring. With its simply stated vision, “Every Kid. Every Time. Goosebumps.” at its cultural core, CMZoo creates environments and experiences that bring people closer to animals. Exhibits are designed to remove unnecessary physical barriers, while keeper-led animal interactions are designed to establish and build connections between our guests and the animals who live here. CMZoo’s goal is to foster connections that inspire our guests to take action to protect animals and their habitats in the wild.

“This national recognition reminds us that the impact of our mission reaches beyond the city of Colorado Springs,” said Chastain. “We were nominated amongst a group of impressive organizations, in markets much larger than ours, which makes us even more proud to have been named the fourth best zoo in North America.”

Rocky Mountain Wild, an area of the Zoo that is home to animals from the Zoo’s native region, was named #2 Best Zoo Exhibit in North America. Rocky Mountain Wild opened in the summer of 2008, appropriately hugging the highest elevations of CMZoo’s developed mountainside acreage. The area is home to a pack of endangered Mexican wolves, four Canada lynx, two North American porcupines, two bald eagles, two grizzly bears, three mountain lions, three river otters, a family of turkeys and a flock of wood ducks. The exhibit’s newest resident, an 8-week-old orphaned Alaskan moose, just moved into his award-winning home on Wednesday. Rocky Mountain Wild is known for its expansive natural exhibits, exquisite views, educational and entertaining animal demonstrations, and enthusiastic and passionate team of animal keepers.

This is the second time Rocky Mountain Wild has been nominated in the Best Zoo Exhibit category, and the fourth time Cheyenne Mountain Zoo has been nominated in the Best Zoo category. A panel of travel experts, recruited by USA TODAY editors, nominated 20 North American Association of Zoos and Aquariums-accredited zoos and exhibits, and supporters had a total of four weeks to cast their votes once per day for the nominees of their choice.

The 2020 USA TODAY 10Best Readers’ Choice Top Ten Best Zoos in North America, in ranking order, are:

Fort Worth Zoo – Fort Worth
Cincinnati Zoo & Botanical Garden – Cincinnati
Omaha’s Henry Doorly Zoo and Aquarium – Omaha, Neb.
Cheyenne Mountain Zoo – Colorado Springs
Brevard Zoo – Melbourne, Fla.
Audubon Zoo – New Orleans
San Diego Zoo – San Diego
Arizona-Sonora Desert Museum – Tucson
Dallas Zoo – Dallas
Living Desert Zoo and Gardens – Palm Desert, Calif.

About Cheyenne Mountain Zoo

Cheyenne Mountain Zoological Society was founded in 1926. Today, Cheyenne Mountain Zoo, America’s mountain Zoo, offers comprehensive education programs, exciting conservation efforts and truly fantastic animal experiences. In 2019, Cheyenne Mountain Zoo was voted #6 Best Zoo in North America and CMZoo’s Rocky Mountain Wild was named #5 Best Zoo Exhibit in North America by USA TODAY 10Best Readers’ Choice Awards. It is Cheyenne Mountain Zoo’s goal to help guests fall in love with animals and nature, and take action to protect them. Of the 233 zoos and aquariums accredited by the Association of Zoos and Aquariums (AZA), Cheyenne Mountain Zoo is one of just a few operating without tax support. Cheyenne Mountain Zoo depends on admissions, membership dues, special event attendance and donations for funding.

Cheyenne Mountain Zoo is excitedly making preparations for the newest resident of Rocky Mountain Wild — an 8-week-old male Alaska moose, due to arrive this Wednesday. The big-eyed, light brown, long-legged calf was orphaned at about six days old outside of Anchorage, Alaska, when his mother was involved in a fatal human-wildlife conflict. He has since been in the care of Alaska Zoo. Moose are extremely rare in zoos, and this arrival comes only two months after the loss of the Zoo’s beloved 12-year-old Canada moose, Tahoma.

“People have seen an increase in activity in the moose yard, over the past several days, as we prep it for the calf’s arrival,” said Rebecca Zwicker, Rocky Mountain Wild animal care manager. “Our guests have been really curious about the updates we’re making in the moose yard, so we’re excited to share this announcement. While we’ve been in the yard, ‘babyproofing,’ we’ve had some wonderful interactions with guests sharing condolences and stories of how Tahoma touched them. It’s clear that Tahoma’s legacy is in place. He touched a lot of hearts, young and old. This little guy has some big hooves to fill, but from what we hear from his keepers at Alaska Zoo, he’s up to the task.”

Two CMZoo staff members are on their way to Alaska Zoo to meet the little calf and transport him home. Starting Tuesday, July 14, CMZoo will share updates of the team’s travels as they make their way home to Cheyenne Mountain Zoo. Moose fans everywhere can witness the young moose’s journey home on Tuesday and Wednesday via Cheyenne Mountain Zoo’s Facebook and YouTube channels.

“We knew we wanted to continue Tahoma’s incredible legacy with another moose, but we didn’t know it would happen this quickly,” said Courtney Rogers, lead animal keeper in Rocky Mountain Wild. “It’s a bittersweet situation, because of course, we wish this young calf could have continued living in the wild. But, since that was not possible, we’re grateful we’ll be able to care for him here. Since Tahoma passed, Rocky Mountain Wild has definitely been missing some ‘moose magic,’ and we’re so excited to help this little boy grow up.”

This young calf wouldn’t have been able to survive in the wild without his mother, but did benefit from having his first few days of his mother’s milk. He is still being bottle-fed, which will continue until he’s about three months old. As soon as he arrives at CMZoo, the calf will move into the moose yard in Rocky Mountain Wild, where staff have been doing some serious ‘babyproofing’ in preparation for his arrival.

“Tahoma weighed over 1,000 pounds and this little guy only weighs about 90 pounds, so there are several parts of the exhibit that could have been unsafe for him if we didn’t make changes,” said Rogers. “We hear from his Alaska Zoo keepers that he gets the ‘zoomies’ a lot, and he’s so small that he will likely be able to squeeze through or under some of the moose exhibit fencing, so we’ve been getting the exhibit ready for this young, inexperienced and excitable calf. We can’t wait to meet him.”

The exhibit features a deep pool and a relatively steep culvert, which the keepers will need to help the young moose learn to navigate. To keep him safe, a smaller temporary enclosure will be set up in the moose exhibit. Keepers will supervise calf ‘field trips’ into the main exhibit, to teach him the ropes and evaluate his comfort, before he graduates to full-time access to the entire exhibit. To help him adjust to the warmer weather in Colorado, they’re also preparing sand and soil beds that can be kept damp to keep him cool. The baby will also have fans in his barn, where he’ll sleep for protection while he’s still so small.

“We’re super excited, but also kind of feel like new parents,” said Zwicker. “When Tahoma came to us, he was about 10 months old, so this is the first time we’ve had such a young moose. We’re trying to be as prepared as possible. We have spoken with his keepers in Alaska and gotten great advice from other animal professionals who have cared for moose this young. But, we’ve also just accepted that this is going to be kind of a wild ride. He’s going to find some things to get into, and he may catch us off guard from time to time, but we’re also looking forward to watching him being a mischievous youngster. We have to channel our inner mama moose skills, and show him how to live his best life as an ambassador at CMZoo.”

CMZoo is one of only eight Association of Zoos and Aquariums-accredited institutions in the United States to house moose. Because moose are so rare in human care, CMZoo pioneered moose care practices through their work with Tahoma, like formulating nutritious moose diets and training for voluntary blood tests, hoof care and more.

“Tahoma truly was one-of-a-kind,” said Rogers. “Moose keepers visiting from other zoos remarked at how calm and laid-back he was. It’s going to be fun getting to know a new moose personality! For those who only knew Tahoma in his senior years, it can be difficult to remember that he was once a young moose running around the exhibit, trying to knock over trees and sparring with his enrichment. We fully expect this youngster to keep us on our toes with his antics.”

Going from caring for a 12-year-old moose with age-related issues to caring for a baby who’s learning how to be a moose is going to be quite a change of pace for the Rocky Mountain Wild keepers.

“With Tahoma, we spent a lot of time preparing and administering medications and medical treatments to keep him comfortable in his elder years,” said Rogers. “Instead of preparing ‘med sandwiches,’ now we’ll be preparing bottles. Just like we did for Tahoma, we’ll be monitoring this young calf’s food intake, his weight and his activity to make sure he’s getting everything he needs from us. We also may need to babysit or walk with him around the exhibit, which we are pretty excited about.”

The male moose has not yet been named. He will move into Rocky Mountain Wild’s moose exhibit when he arrives, and guests should be able to see him in the yard right away.

About Cheyenne Mountain Zoo

Cheyenne Mountain Zoo welcomed another multi-ton resident to the brand-new exhibit, Water’s Edge: Africa, on Tuesday evening. Biko (BEE-koh), a 17-year-old male Nile hippopotamus, will join female hippos, Zambezi (zam-BEE-zee) and Kasai (kuh-SIGH), on a breeding recommendation from the Association of Zoos and Aquariums’ (AZA) Nile Hippopotamus Species Survival Plan.

He will continue to acclimate to his new home and complete a routine quarantine period. Then, keepers will begin the process of introducing him to the female hippos. If successful, this would be the first time any of the three hippos produced offspring.

Only 30 of the 233 organizations accredited by the AZA in North America house hippos. The last male hippo who lived at Cheyenne Mountain Zoo was Tony, who passed away in 1989. Although our female hippos first came to CMZoo decades ago, this is the first attempt to breed hippos at the Zoo in more than 30 years.

Since Zambezi and Kasai returned to Cheyenne Mountain Zoo from Dickerson Park Zoo, an AZA-accredited zoo in Springfield, Missouri, on May 22, 2020, they have taken turns sharing space and showing their keepers they would sometimes rather be in separate spaces. The hippo pools, yards and indoor beach areas in Water’s Edge: Africa were designed to accommodate separation for various pods formed by the hippos and their potential future offspring.

“We’ve been working on letting the girls spend time together until they show us they’d prefer a little time apart,” said Patty Wallace, senior lead keeper at Water’s Edge: Africa. “They’re spending more and more time together, but still seem to want time away from each other to appear totally comfortable in their new home. With the arrival of Biko, who is smaller than the females, the dynamics could completely change. Only time will tell. We will watch their behavior closely, and let them tell us what the next steps are.”

Biko came to Cheyenne Mountain Zoo from an AZA-accredited institution in central Florida on a breeding recommendation with both Zambezi and Kasai, who are 27 and 20 years old, respectively. Once Biko has cleared quarantine, the hippo keeper team will use a variety of underwater and above-ground gates to give the hippos opportunities to have their own spaces and also participate in ‘howdies,’ which are introductions with barriers between the animals. This allows the animals to smell, see and approach each other without risking injury.

“We always look for signs that the animals are confident during ‘howdies,’” said Wallace. “If they show us they feel uncomfortable, we help them see that they are in control by giving them the choice to walk away. They are always making the choice to interact with another animal or not. If we see signs that the two animals are comfortable and confident with each other, we move on to introductions in a shared space, usually for small increments of time that increase slowly.”

The International Union for Conservation of Nature (IUCN) Red List categorizes Nile hippopotamuses as a species vulnerable to extinction in the wild, estimating less than 150,000 remain in their native habitats. Their primary threats are habitat loss and illegal and unregulated hunting. Hippos are hunted for ivory, which is found in hippopotamuses’ canine teeth, and meat.

After Biko clears quarantine, guests will be able to see him at Water’s Edge: Africa, which is now home to three hippos, 11 African penguins, two common warthogs, three ring-tailed lemurs and roughly 30 guinea pigs. The design of the exhibit removes as many barriers as safely possible between guests and the animals, including the outdoor penguin beach that gives penguins access to waddle right up to guests. The outdoor hippo space features a knife-edge pool that puts guests eye-to-eye with the hippos, overlooked by lemur island – an outdoor/indoor space for lemurs to climb high onto trees with incredible views of Colorado Springs. Encouraging guests to participate in nature play, the exhibit also features a nature trail with natural obstacles like a log forest and boulder area, perfect for testing your traversing skills. The nature trail leads to a one-of-a-kind rope suspension bridge that leads guests over the outdoor hippo yard, for up-close overhead views of hippos unavailable anywhere else in the world.

About Cheyenne Mountain Zoo

(Colorado Springs, Colo.) – Cheyenne Mountain Zoo is excited to announce its phased reopening to the public, beginning with members on Saturday, June 6. On Friday evening, the Zoo received final approval from Gov. Jared Polis and Colorado Department of Public Health & Environment (CDPHE) to reopen, following a nearly three-month closure due to the COVID-19 pandemic.

The Zoo’s opening is a result of a successful variance request to Gov. Polis’ office and CDPHE, through the variance process they made available to affected organizations, businesses and industries. The Zoo received amazing support from the El Paso County Board of Commissioners, the Colorado Springs Mayor’s Office, El Paso County Public Health, and the three local hospitals to shepherd the variance through the complex process and ultimately facilitate approval at the state level.

“We’ve been encouraged by the amount of support our local government has given us as we have navigated these uncharted waters,” said Bob Chastain, Cheyenne Mountain Zoo president and CEO. “I have worked hand in hand the last few weeks with El Paso County Public Health, the mayor, the city manager, the heads of our three great hospitals and the El Paso County Commissioners. There are real people behind those titles, and they care about the people of Colorado Springs and Colorado.”

“We are thankful for our partnership with the Zoo, and for their innovative leadership in working to create a plan to safely reopen,” said Susan Wheelan, El Paso County Public Health Director. “The Zoo brings people so much joy, and we are thrilled our community will be able to enjoy this local attraction again.”

Everyone involved at the local level has worked tirelessly with us to finalize our variance request and submit it for consideration. I want the Colorado Springs community to know that your local government officials worked very hard on your behalf to help return the Zoo to you.”

The Zoo will follow a phased reopening. All members and guests from June 6 through June 19 will be required to reserve or purchase an advance ticket. Tickets will be available in hourly increments and will be limited to allow for maximum physical distancing. Full reopening details and tickets are available at https://www.cmzoo.org/open.

Zoo member tickets only – Saturday, June 6 through Wednesday, June 10 (five days) – Members must log in and reserve their free tickets in advance online.
Zoo members and general public tickets available – Thursday, June 11 through Friday, June 19 (nine days) – Everyone (Zoo members and non-members) must reserve or purchase their tickets in advance online.
Our variance is currently approved for the next two weeks, so watch our website and social media for details beyond June 19.

The Zoo has put precautionary measures in place for the reopening. Not only will they have a limited number of advance tickets available each hour, but they have also implemented measures like closure of spaces and activities that would hinder physical distancing and frequent sanitization of high-touch areas. Guests are strongly encouraged to wear masks, and masks are required for staff within 6 feet of others and in all guest areas.

About Cheyenne Mountain Zoo

Saturday, May 23, 2020 (COLORADO SPRINGS, Colo.) – With Water’s Edge: Africa Construction Issues Resolved, Nile Hippos Return to CMZoo! The sounds of hippo ‘laughs’ are once again echoing from the side of Cheyenne Mountain. Zambezi (zam-BEE-zee) and Kasai (kuh-SIGH), CMZoo’s Nile hippo sisters, are back home at Cheyenne Mountain Zoo!

The two female hippos have been ‘vacationing’ at Dickerson Park Zoo, an Association of Zoos and Aquariums-accredited zoo in Springfield, Missouri, since October 2016, when construction began on Water’s Edge: Africa. Zambezi, 27, originally came to Cheyenne Mountain Zoo in 1993. Kasai, 20, originally came to CMZoo in 2001. Given their long-time residence and personable demeanors, the girls are well-loved by staff, the community and CMZoo fans all around the world.

“The question of the year has definitely been, ‘When are the hippos coming back?’ We’re just so happy the girls are finally home,” said Patty Wallace, senior lead keeper at Water’s Edge: Africa, the new home for hippos, penguins, warthogs, lemurs and more, at CMZoo. “There were a lot of happy human tears and a lot of wiggling hippo ears on Friday morning, as we watched them explore their new home. It’s so fulfilling to see them enjoying this beautiful space and settling back in. We missed them!”

The hippos’ 750-mile journey home wasn’t your average road trip. Preparing to transport the girls, who each weigh over 3,000 pounds, required months of preparation, skilled staff and transport professionals, and specialized machinery and equipment. Three CMZoo staff members drove to Dickerson Park Zoo to help the hippos transition and bring them home. The team consisted of Wallace; Jeremy Dillon, Water’s Edge: Africa Animal Care Manager; and Dr. Liza Dadone, a veterinarian and the Zoo’s Vice President of Mission and Programs.

“This isn’t their first road trip, but it’s been three and a half years since their last transport, so we don’t make any assumptions about how smoothly things will go,” said Dillon. “Transporting nearly four tons of hippopotamus is risky, no matter how many times you’ve done it. Since they arrived at Dickerson Park Zoo, back in 2016, they’ve been preparing for this trip home – and so have we.”

Making sure Zambezi and Kasai are comfortable and confident during their transport is vital to keeping them from getting too stressed or injuring themselves. The hippos are trained to be comfortable in their crates during a transport, which means they are awake for the entire transfer.

The steel-framed wooden crates were positioned as ‘hallways’ at Dickerson Park Zoo, so the hippos would pass through them daily when they went out into their yard. That meant they became familiar with the space and gained confidence being inside the crates. Through positive reinforcement, the girls became comfortable standing in the crate with only one end open, and eventually standing in their crates with both doors closed.

Thursday afternoon, the girls entered their separate crates, which were crane lifted out of their exhibit space and then lifted by forklift into a climate-controlled 72-foot semi-truck. After 12 hours of highway driving, with stops to check on the girls every two hours, the team arrived at Cheyenne Mountain Zoo around 5 a.m. Friday, May 22. From the Zoo’s public parking lot, the hippos were lifted one at a time, in their crates, by forklift and carried up to their new home.

“The transport really couldn’t have gone any better,” said Dillon. “Watching them come out of their crates, healthy and curious to explore their new home was awesome. I just wish we could share this experience with the public right away.”

Under current restrictions, the Zoo is temporarily closed to the public until further notice. But, when the Zoo is allowed to reopen, guests will be able to see the girls from one-of-a-kind perspectives, like the Water’s Edge: Africa giant rope bridge that hangs 8 feet above the outdoor hippo yard.

“I can’t wait for people to come and see Water’s Edge,” said Grace Vining, animal keeper. “It’s like an educational nature playground for animal lovers.”

Nature play was central to the design of Water’s Edge: Africa, so it features a nature trail with obstacles, like vertical logs to climb on and small boulders to hop, that leads to a huge rope bridge and ends at a platform overlooking the outdoor hippo pools and lemur island.

Cheyenne Mountain Zoo is known for providing interactive experiences with animals, and guests can expect that same level of engagement with animals at Water’s Edge: Africa. As many barriers between guests and animals have been removed as possible. A knife-edge hippo pool brings guests eye-to-eye with the hippos, as they bounce on a sand bar in their outdoor pool. Hippo lovers might even feel a splash or two, as the hippos make waves that flow over the exhibit’s many waterfalls. Guests are likely to leave the exhibit with wet feet, too, thanks to an ‘ocean surge’ from the outdoor penguin pool that splashes onto guest viewing areas. That surge isn’t the only thing guests will want to look down for – the outdoor penguin area is designed so penguins have the opportunity to walk right up to guests if they want to.

Eleven African penguins arrived at Water’s Edge: Africa at the end of April. Nine more will be joining the flock as soon as possible. In addition to African penguins and Nile hippos, ring-tailed lemurs and common warthogs will make homes at the brand-new exhibit, as well as a few other species.

Only 30 organizations accredited by the Association of Zoos and Aquariums in North America house hippos. The International Union for Conservation of Nature (IUCN) Red List categorizes Nile hippopotamuses as a species vulnerable to extinction in the wild, estimating 125,000 to 150,000 remain in their native habitats. The primary threats are habitat loss and illegal and unregulated hunting. Hippos are hunted for ivory, which is found in hippopotamuses’ canine teeth, and for food.

About Cheyenne Mountain Zoo

This weekend, the Cheyenne Mountain Zoo family said a difficult goodbye to Tahoma, our well-loved friend and colleague in the fight to save wildlife.

“We strongly believe all of our animals have a very important job to do,” said Bob Chastain, president and CEO of Cheyenne Mountain Zoo. “They are ambassadors for their wild counterparts. They do the yeoman’s work of inspiring millions of people to understand and care about the challenges wild animals face.”

We humans are the best chance animals have for thriving in the wild. Tahoma helped tell the stories that inspired people to help. He encouraged people to do things like buying a hunting or fishing license, paying state park entrance fees, reducing mining by recycling, saving water and contributing to conservation efforts. Every visit to the Zoo is conservation in action. Tahoma’s CMZoo fans raise money and vote for conservation projects around the world through a portion of their memberships and entrance fees.

“Like many of our animal teammates at the Zoo, even him being here was a bit of a miracle that the people of Colorado Springs might not know,” said Chastain. “While you might get lucky and see moose in the wilds of Colorado, seeing how amazing they are up close in a safe environment is a rare treat.”

Cheyenne Mountain Zoo was one of only eight AZA-accredited institutions in the United States to house moose. Because moose are so rare in human care, there was little studied or known about their care and management until recently. Tahoma partnered with his care team to pioneer moose care practices, like formulating nutritious moose diets, blood tests, hoof care and more.

For people who haven’t worked at a place like Cheyenne Mountain Zoo, it may seem odd to refer to a moose as a colleague. But CMZoo staff firmly believe that all of us – humans and animals alike – have one main job to do, which is to connect guests with animals, and inspire them to care about wildlife. Tahoma did that job better than most of us.

Tahoma came to Cheyenne Mountain Zoo as a 10-month-old calf, and immediately began making connections with guests in the newly opened Rocky Mountain Wild exhibit. Less than two weeks shy of his 13th birthday, due to chronic arthritis pain and other conditions that could no longer be controlled with medication and treatments, Tahoma’s care team made the difficult decision to humanely euthanize him. He passed peacefully on a soft bed of cedar shavings, surrounded by his loving keepers and vet staff. Tahoma spent nearly his entire life inspiring guests and staff at Cheyenne Mountain Zoo, and he will be remembered forever by those whose hearts he touched.

“All of our animals make an impact in their own way, but Tahoma took it above and beyond,” said Rebecca Zwicker, animal care manager in Rocky Mountain Wild, who worked with Tahoma for 10 years. “Before Tahoma, I never would have considered myself a ‘moose person,’ but he had me within the first minute of meeting him. I looked into those big brown eyes and handed him a cracker, and he nuzzled my hand and immediately had my heart. I can’t really put it into words, but there was something magic about Tahoma, and I know I’m not the only person who felt that.”

Zwicker and the rest of the Rocky Mountain Wild care team believe in the Zoo’s philosophy that our animals are our respected colleagues, and that we complete the work of the Zoo together as a team. We believe our animals are the essence of the Zoo. Our role is to help them succeed at their jobs, by providing the best possible habitats, health care, training, and opportunities for them to create meaningful relationships with our guests.

“Tahoma had this special way of connecting with people,” said Basia Dann, Rocky Mountain Wild animal keeper. “It was like he knew when we were busy and he needed to ‘work’ a little harder to reach more people. We would find huge crowds of people admiring him on busy days. He would position himself really close to people and create those opportunities for us to answer questions about moose and teach people about him to foster those important connections. That’s our job, and he was really good at it.”

Tahoma was a quick study. Through positive reinforcement training, Tahoma and his keepers built a relationship that meant everyone could look forward to training sessions. It didn’t take him and his keepers long – sometimes just one day – to perfect voluntary injection training, ear cleaning sessions, x-rays, laser therapy, EKG readings and blood draws. Tahoma was a catalyst for Cheyenne Mountain Zoo’s renowned hoof care program. He was one of the first animals at the Zoo to voluntarily receive care on his hooves.

“I know for a fact what we learned from Tahoma has helped our giraffe,” said Zwicker. “There are other zoos in the U.S. that have started working with their moose because of the work we did with Tahoma. He was inspiring.”

Zwicker recalls sharing Tahoma’s achievements in hoof care to a room of three hundred people at an animal husbandry behaviors conference. That conference and another, during which zookeepers and trainers spent a day at Cheyenne Mountain Zoo and met Tahoma, led to somewhat of a celebrity status for him in the zoo community. Tahoma was photographed for National Geographic photographer Joel Satore’s ‘The Photo Ark’ series and was even featured in a popular outdoor clothing company’s advertising campaign.

“He’s a legend,” said Sarah Dugger, Rocky Mountain Wild animal keeper. “I’ve been tracked down by keepers when I’m visiting other zoos just because I was Tahoma’s keeper. Even if they had never met him, they knew about Tahoma and had been inspired by him in some way. It wasn’t about meeting me; it was exciting for them to meet someone who worked with Tahoma.”

Tahoma made an enormous impact, and will leave a personal mark on so many lives. Thousands of people looked forward to guessing the weight of his antlers in Tahoma’s Annual Antler Weigh-In. He was motivation for a woman who had breast cancer and met her goal of visiting him once she went into remission. His face is tattooed on people’s bodies. He touched people’s hearts and expanded people’s horizons through education and the reminder that it’s always worth it to work to achieve a goal.

Although the Zoo was closed to the public on Tahoma’s last days, he was visited by his colleagues from every department at the Zoo.

“We showered him with love on his last few days,” said Zwicker. “It’s always a difficult decision, but we loved him too much to let the pain last. I’ve been thinking of our guests and how much they’re going to miss him, but want them all to know that he didn’t go out without any fanfare.”

Tahoma’s legacy will continue through the work of his fellow animal ambassadors, keepers, Cheyenne Mountain Zoo staff, the greater zoo and conservation communities, and the people who take action to protect wildlife and wild places because of the deep connections he made.

The Cheyenne Mountain Zoo family is celebrating the long life of the eldest member of the Zoo’s reticulated giraffe herd, Riyadh, today. Since her birth at CMZoo in 1990, she made countless connections with guests, members and fans, who would delight at her small-but-mighty personality and regal nature.

As she grew older, Riyadh began showing normal signs of aging, including dealing with arthritis. Over the last several months, she responded well to medications and seemed to be comfortable. But yesterday, her keepers noticed she wasn’t bearing weight on her hind right leg. With the CMZoo vet team, they made the difficult decision to humanely euthanize Riyadh, as her treatments were no longer providing enough relief for her to continue having a comfortable quality of life.

“Despite the fact that we’ve been mentally preparing for this time to come, it’s still sad to say goodbye,” said Rachael Hahn, animal keeper for giraffe and Riyadh’s primary trainer. “This was the right decision for her, and I’m so glad she was able to spend her last day in the beautiful Colorado sunshine.”

Riyadh was loved for her small stature and confident personality. She was much shorter than the majority of the herd, and was often mistaken for a calf.

“People really fell in love with her because she was easy to tell apart from the rest of the herd,” said Amy Schilz, senior lead keeper for giraffe. “Those who didn’t know her sometimes thought she was a baby, and she would benefit by getting extra lettuce from guests who wanted to feed ‘the little one.'”

“She was also one of our giraffe that was more willing to let guests give her scratches on her neck, which was a special experience that not every giraffe will allow,” said Diana Miller, senior animal keeper for giraffe. “For some reason, she was hesitant to let keepers touch her neck, but she didn’t mind at all when guests would pet her.”

Her shorter legs made her easy to identify in the herd, but didn’t impact her confidence if she was ever nudged by a larger herd mate.

“She was hilarious to watch interact with the other giraffe because of how tenacious she was,” said Hahn. “She could get whatever she wanted, despite her size. Most of our giraffe get out of the way when Mahali, who’s one of our tallest giraffe, comes around. But not Riyadh! She would push him around to get the best browse or whatever she wanted. All of the other giraffe got out of the way for Riyadh.”

The keepers describe Riyadh as having a “regal” way about her – so much that they had nicknamed her “Princess Ri.”

Riyadh helped the newest herd member, 2-year-old Panya, settle in to the herd, spending nights with Panya in a stall separate from the herd while Panya, who has a shy demeanor, adjusted to her new surroundings.

“Panya and Riyadh developed a strong bond,” said Miller. “It seemed like they found a soulmate in each other, since they’re both smaller in stature.”

Riyadh, pictured here in Sept. 2019 sharing the side yard with Viv, was known for her small stature and unique markings

Throughout her life at CMZoo, Riyadh contributed to her species as a well-loved animal ambassador and through her individual reproductive contributions. Riyadh gave birth to eight healthy calves, leaving a legacy of six healthy grandcalves and one healthy great-grandcalf. Two of Riyadh’s daughters, 19-year-old female giraffe, Twiga, and 22-year-old female, Muziki, are still members of the herd at CMZoo.

Riyadh participated in voluntary training that allowed our vets and staff to help giraffe in human care and in the wild. All giraffe in our herd can choose to participate in trainings that allow vet staff to perform research on hoof care and even build a life-saving plasma bank.

“Riyadh was a little difficult to train in the beginning,” said Schilz. “She would outsmart me on every maneuver! Once we figured out a way to give her full control over everything that was happening, we started to make headway. She learned to touch a target stick, which was our cue that we could touch her hooves or do some other contact that we needed. If she gave us ‘permission’ by using the target stick, we were good. But she could still throw out a stern ‘side-eye’ look, if she didn’t approve of something we were doing.”

Once Riyadh and her keepers figured out the key for her training, she became a training superstar. She was often the giraffe that helped teach other giraffe professionals from around the world how to train during CMZoo’s annual Giraffe Care Workshop. Since she was smaller, she was less intimidating for participants to work with, and she was solid in responding to cues, even for those who didn’t have a relationship with her or have as much experience with training giraffe.

“Even as her primary trainer, she taught me so much about training and caring for giraffe,” said Hahn. “She was just so smart! She was super special.”

She also helped to pioneer groundbreaking care for our herd, as she was one of the first to voluntarily accept shoes on her hooves as a treatment for her arthritis. She also voluntarily allowed a veterinary ophthalmologist to take her eye pressure readings using a puff of air (non-contact tonometry) – something many humans have trouble tolerating.

In the past 30 years, there has been an estimated 50 percent decline in wild reticulated giraffe populations. Giraffe Conservation Foundation estimates only 15,780 reticulated giraffe remain in the wild.

Riyadh’s role as an ambassador for her species helped countless CMZoo guests fall in love with giraffe, inspiring them to take action to protect her wild relatives. CMZoo has partnered with the Giraffe Conservation Foundation to support conservation efforts. One recent example is Operation Twiga, a giraffe translocation project in Uganda, Africa. The Zoo’s visitors and members contribute significantly to those efforts through Quarters for Conservation, a program by which 75¢ of every Zoo admission is allocated to conservation. Annually, Quarters for Conservation raises half a million dollars for conservation partners around the world.

We have BIG NEWS on #WorldPenguinDay! Our first five African penguins have arrived! Since our temporary closure, we’ve continued work on Water’s Edge: Africa, our new home for hippos, penguins, warthogs, lemurs and more. We’re happy to report the new exhibit’s first residents are settling in.

In this video, meet CMZoo African penguins Pomona, Safara, Alex, Rudo and Rufaro! You’ll also see a behind-the-scenes sneak peek at their medical checks, their first dip in the indoor pool and their first time taking in the beautiful views from the mountainside. You’re also getting the first public glimpse at the penguin pools in all their leakless glory!

The issues with the hippo pools haven’t been resolved yet, but we’re continuing work on them and will keep you posted on any hippo-sized news. We can’t wait to have you all back to meet the penguins in person!

UPDATE: Cheyenne Mountain Zoo’s reopening date has been changed from April 1, 2020 to April 17, 2020. This is an update to the Zoo’s official statement from March 16, 2020, which you can find below.

(Colorado Springs, Colo.) – At Cheyenne Mountain Zoo, we believe we have multiple responsibilities to our community, in addition to our responsibilities to the natural world. Our unique atmosphere allows friends and family to spend quality time together, while providing our guests an opportunity to spend time in the outdoors, which has been shown to improve both physical and mental well-being. All of these were reasons that Cheyenne Mountain Zoo remained open to the public through today.

While we had support from city and county government officials to remain open with our already strong precautionary measures, the time has come to support our country’s decision makers and unite behind a common goal. Cheyenne Mountain Zoo is announcing a temporary closure of its public operations in response to today’s request by President Donald Trump to join together to suppress the COVID-19 virus. The closure will be effective tomorrow (Tuesday, March 17, 2020), and we are already beginning to plan our reopening on April 1, 2020, assuming that the current 15-day guidance has not been extended. As soon as possible, we want to provide a beacon of hope for our community in this unusual time.

During the closure, the Zoo’s staff will keep busy, not only providing our excellent standard of care for our animals, but also with other important work around the Zoo. The closure will provide Zoo staff with the opportunity to continue to prepare for Association of Zoos and Aquariums accreditation inspections scheduled for this summer, which is something that happens once every five years. Staff will also focus on detailed preparations for the opening of the Zoo’s new hippo and African penguin exhibit, Water’s Edge: Africa, which we hope will open sometime in May. We are thankful to be able to keep all of our Zoo family employed through the 15-day closure.

All public EdVenture programs originally scheduled through March 31, 2020 are canceled or will be rescheduled, including Spring Break Camp, Stroller Safaris, WildNights, ZOOMobile outreach programs, birthday parties and any other public programs. Please email [email protected] or call (719) 424-7827 for information about refunds or other questions.

While the Zoo is closed, the public is encouraged to stay virtually connected to our animals through our social media channels and website. On nice days, fans of our giraffe herd will continue to be able to watch the herd shift into their outdoor yard via the Zoo’s YouTube channel or at cmzoo.org/giraffecam. Zoo staff also will also continue to provide updates on our animals through our social media feeds: Facebook, Instagram, Twitter and YouTube.

Any further updates on the status of the Zoo’s closure will be updated via the green “alert” message on our home page at cmzoo.org.

About Cheyenne Mountain Zoo

Here at Cheyenne Mountain Zoo, we believe we have multiple responsibilities to our community, in addition to our responsibilities to the natural world. Our unique atmosphere allows friends and family to spend quality time together, while providing our guests an opportunity to spend time in the outdoors, which has been shown to improve both physical and mental well-being.

On Friday, March 13, 2020, Governor Jared Polis issued guidance to cancel events and gatherings of more than 250 people. He clarified with Colorado cultural attractions, however, that outdoor venues can operate with larger numbers of guests as long as they don’t have more than 250 people in a single gathering space or building.

In an effort to fulfill the community’s need for activities during a stressful time and the need to be able to get outdoors for mental well-being, we are implementing the following changes to our daily operations, out of an abundance of caution, through at least March 30, 2020. As the situation with COVID-19 and community spread is constantly evolving, we will remain nimble to make other changes, as the situation warrants.

We are currently open for daytime admission during our normal hours of 9 a.m. to 5 p.m., with the last admission at 4 p.m., with the following precautions in place:

We are partnering with El Paso County Public Health and following guidelines set forth by Centers for Disease Control and Prevention and Governor Polis’ Office of Community Engagement.
Zoo staff will be maintaining increased disinfection protocols for high-touch areas throughout the Zoo.
We are encouraging guests to follow Governor Polis’ recommendations for social distancing, including allowing six feet between parties while enjoying the Zoo. Our open-air environment gives Zoo guests ample ability to enjoy the Zoo while keeping comfortable distances from other parties.
Also in accordance with the Governor’s recommendations, we will limit the number of guests in any Zoo building at any time to 250.
To ensure that we self-regulate our daily guest count, Cheyenne Mountain Zoo will not use off-site parking during this time. This will prevent the need for shuttling guests on buses from an off-site location, and it will automatically limit our daily attendance. This may mean that you will be turned away if we are at capacity for our on-site parking lot. Please follow our parking signs for updates on our parking availability. Please also stay patient and flexible – we can often accommodate additional guests by mid-afternoon as earlier guests depart and free up space in our parking lot.
In addition to the numerous public restroom facilities with permanent hand-washing sinks found throughout the Zoo, we will be adding temporary hand-washing stations throughout the Zoo as they become available.
Our food concession areas are implementing additional rigorous protocols to increase their already frequent cleaning routine, creating new practices that will distance guests from areas where food is being prepared and other additional protocols to increase food safety.
The Zoo’s historic carousel will not operate during this time.

As you know, the situation with COVID-19 in our community and around the world is fluid and ever-evolving. Visit our website home page at cmzoo.org and click the “alert” link at the top of the page for the most up-to-date information on any changes to our operations that we may need to make.

We are working hard to be a resource for the community during this truly difficult time, and we believe these precautions will help us do that. But, we can’t do it alone. We need your help to reduce risk. Please actively follow the social distancing guidelines outlined above while you’re enjoying the Zoo, and stay vigilant with the precautions you and your family can take, like washing your hands frequently with soap and water for at least 20 seconds at a time. Cover your cough. Limit touching your face. Above all else, make responsible decisions for the community and visit us another time if you’re feeling ill, or have been outside of the country or in contact with someone carrying the virus in the last 14 days. We and our animals will enjoy seeing you when you’re feeling better.