Off-Season Returning Teens
Welcome Back Everyone! We’re so glad you are joining us in the Off-Season, and look forward to seeing you again on weekends, evenings, and after school teen opportunities. Every teen accepted into the Off-Season program is apart of Teen Core. Returning teens are selected for the Zoo Crew and Junior Zoo Keeper opportunities as apart of the interview and application process. Learn more about each program track’s activities below.
Program Tracks by Age
EdVenture Refunds, Cancellations or Changes
Refund Policy
A refund request must be received no less than TWO WEEKS prior to the start of the program. If approved, the Zoo will refund the amount of the fee minus 25% of the program fee. No refunds will be given after two weeks prior to the start of the program.
*If you are participating in an extended EdVenture Program (Zoo Crew, Junior Zookeeper, etc.) please send an email to the program specific supervisor to discuss refund options and policies.
We do not issue refunds for parties that do not show for their reservation. If you need to cancel or reschedule your event, please refer to the confirmation email received upon registration. For further inquiry, please email [email protected].
If the Zoo is closed due to inclement weather or other unforeseen events, we will issue you a full refund (less the non-refundable deposit) or you may reschedule the event to the next available date and apply all payments already made toward your reservation to the new reservation.
Program Cancellation
The Zoo reserves the right to cancel a program due to lack of enrollment or unforeseen circumstances in which the Zoo is closed. If the Zoo is closed due to inclement weather or other unforeseen events, we will issue you a full refund (less the non-refundable deposit) or you may reschedule the event to the next available date and apply all payments already made toward your reservation to the new reservation.